PRIVACY POLICY

  1. WHO/WHAT We respect your privacy. By using this website or providing us with personal information, you agree to this Privacy Policy.
    This Privacy Policy governs the processing of personal data by the data controller, BV KRUISRAKET, with its registered office at 8800 Roeselare, Ovenhoek 5, registered in the Crossroads Bank for Enterprises under company number 0764.311.696, www.kruisraket.be, and phone +32 51 69 32 69.

We comply with the European Regulation 2016/679 of April 27, 2016, on the protection of personal data, and we are responsible for processing your personal data within the meaning of the General Data Protection Regulation (GDPR).

  1. WHAT DATA 2.1. Personal data: We declare that we collect no more data than necessary for the execution of our task/contractual performances and to meet our legal obligations. Below is a non-exhaustive overview of the personal data we may process:
  • First and last name; gender; date and place of birth
  • Address; phone number and email; bank account number
  • IP address; internet browser and device type
  • Other personal data you actively provide, for example, by creating a profile on this website, in correspondence, and by phone
  • Data about your activities on our website
  • Data about your browsing behavior across different websites (e.g., because this company is part of an advertising network)

Our website and/or service does not intend to collect data about website visitors under 16 years old, unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We encourage parents to be involved in their children's online activities to prevent data collection about minors without parental consent. If you believe that we have collected personal data about a minor without consent, please contact us, and we will delete that information.

2.2. Cookies: This website uses cookies. A cookie is a small file sent by the website with certain pages and stored by your browser. How this website uses cookies is explained in our cookie statement.

  1. FOR WHAT PURPOSES, LEGAL BASIS, AND DURATION We process your personal data for the following purposes:
  • Sending various forms of communication (e.g., mailings, newsletters, brochures, magazines,...)
  • To be able to call or email you if necessary to perform our services
  • To inform you about changes to our services and products
  • To offer you the opportunity to create an account
  • Collecting and storing personal data through cookies aims to record individual preferences, questions, and complaints and to use this information for communication with the customer and to personalize pages for future website visits
  • To respond to your inquiries and carry out the tasks you assign to us

Personal data is processed based on Article 6.1. of the Regulation. Specifically, we process your personal data based on your consent, because it is necessary for the performance of a contract, because it is necessary to comply with a legal obligation, or because it is necessary to protect a legitimate interest (e.g., to help you with our products or services and for our own commercial purposes). To the extent that personal data processing takes place based on Article 6.1. a) consent, you always have the right to withdraw your consent.

Personal data is stored and processed by us for the period necessary to fulfill the purposes of the processing and in line with any contractual relationship we may have.

  1. DISCLOSURE TO THIRD PARTIES The data you provide to us may be disclosed to third parties if necessary to achieve the purposes described above. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality for your data.

Furthermore, we will not disclose the data you provide to third parties unless required by law (e.g., as part of a police or judicial investigation) or if you give us your consent. This consent can be withdrawn at any time without affecting the legality of the processing prior to the withdrawal.

  1. SECURITY MEASURES We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not adequately protected or there are indications of misuse, please contact us.
  2. YOUR RIGHTS You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by us, and you have the right to data portability. This means you can submit a request for us to send the personal data we have on you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, transfer of your personal data, or request to withdraw your consent or object to the processing of your personal data to mathieu@kruisraket.be. We will respond as soon as possible, but at the latest within 30 days, to your request.

You also have the right to file a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274.48.00, Fax +32 (0)2 274.48.35, email: commission@privacycommission.be.

  1. CHANGES This Privacy Policy may be subject to changes. We advise you to regularly review this Privacy Policy for any updates.