A fully integrated digital approach for VDD

The client

Who is VDD Project Development?

This unique project developer from Bruges gives the past a future. They do this by repurposing and revaluing historical (heritage) sites at prime locations. Some of their prestigious projects are ‘Weylerkazerne’ and ‘Huis van Hamme’ in Bruges, as well as ‘The Dome’ and ‘de Mérode’ in Brussels. You can find more information about VDD at www.vddprojectdevelopment.com

The Grand

The latest project from VDD is the former ‘Le Grand Hôtel’ in Nieuwpoort. As one of the last historical buildings on the coast, it survived the war, fell into disrepair in the 60s, and is now due for a unique renovation. VDD has appointed the world-renowned architect Sir David Chipperfield to design the project and is determined to restore the protected monument to its full glory.

The mission

The objective? That was simple: generate leads! The path to get there was a bit more complex. Let’s walk you through it. In January 2021, a press release went out into the world. Interest in the project soared tremendously even though there was no talk of sales or even a permit at that time. The leads started coming in quickly. It was up to us to keep those leads warm until July 2021: the start of sales.

How did we approach this?

With the marketing automation tool Active Campaign (of zich we are partner). Trough our extensive content plan and the automation funnel, all leads regularly receive mailings with information about the project and its progress. Based on their behavior and through lead scoring, we isolate the 'hot prospects'. We then show this group different messages, more sales-oriented. New leads - cold audience - are kept engaged with storytelling about the rich history of the project, the architect, or the future plans. Over the course of six months, we send out more than 20 different types of emails based on various strategies.

In addition to email marketing we also focus on social media and online advertising. Remarketing campaigns keep 'The Grand' top-of-mind and help maintain interest. We reach new audiences with targeted messages via social media, Google Ads, De Tijd & Sabato newsletters, bannering and more. Dozens of target audiences and thorough A/B testing maximize conversions. By early July, we have accumulated over 1000 leads. This group then receives exclusive information about the project and the start of sales.

The launch

All of this ensures that interest in 'The Grand' is immense at the launch of sales. The press release makes it to the VRT News, VTM News, and various national newspapers. The media interest then leads to a rush, and in just one week, we count 1000 new leads. The project sells 65% of all apartments or units in just a few weeks. A tremendous success. Leads continue to enter our marketing sales funnel daily.

In December 2021, we launch an exclusive physical brochure for 'The Grand'. Every 'lead' can request this via a form. Ultimately, we send out 500 brochures by mail. The action not only leads to even more engagement and buzz around 'The Grand' but also enriches the data in our CRM system.

Some figures

  • 2021 delivers about 3000 leads that enter our marketing automation funnel.
  • Nearly 22,000 unique website visitors with an average conversion rate of more than 13%. That's unprecedented!
  • A reach of 200,000 unique individuals via various targeted social media ads, both in Dutch and French, across Flanders and Brussels.

The channels

The client allowed us to use all online marketing channels that we deemed necessary. And there were quite a few:

    • Email marketing
    • Marketing automation
    • Lead generation & lead scoring
    • Social media advertising
    • Google Ads Search & Display
    • Online bannering via De Tijd, Sabato, L’Echo …
    • SMS-marketing for a more customer-oriented experience
    • Custom-made dashboard to track and report all KPIs

Of course, this assignment is not yet complete. We continue to adapt, optimize, test and expand our marketing funnel until The Grand is completely sold out!

VDD The Grand Nieuwpoort online marketing campaigns

Get in touch

Do you also want to boost your business by leveraging online marketing, but you're not sure where to start? Or are you looking for a partner to take your digital marketing to the next level? Just drop us a line!